Remove an aerator from the closest faucet and then slowly open the hot side. Sometimes, a faulty sensor is also responsible for this issue. Fold away the insulation to access the thermostat. Then, adjust the water pressure between 50 and 60 PSI. If you dont have a drain under the pipe, you can put a bucket there to catch water dripping from your discharge pipe. FIX: Connections or breakage of wires of the flow adjustment valve, scale buildup on the motor drive which gets locked, water leakage. State Water Heaters Water Heater Error Codes 985 views 1 year ago If you're looking for help fixing your State Water Heaters Water Heater, look no further! Generally, a non-functioning thermostat, shorted heating element, and an unfit thermostat against the tank are the culprits that cause the water temperature of your heater too high. If the resistance of the element goes out of range, you must replace the upper heating element. You can see those error codes only on an AO Smith Water Heater with two or four chambers. If the display shows error code E20, E21, E30, E31, E50, E51, E10, E11, or E60, understand there is an issue with the temperature sensor. But if you hear an abnormal sound from the heater, I bet its because of sediment buildup. Just turn on a hot water faucet and let the water run for several minutes. However, youll need fewer skills and knowledge to replace an existing water heater than install a brand new one. Many reasons cause your water heater to heat the water excessively. CODE: 11 (111), Three timesPROBLEM: The ignition failure. Tankless water heaters are secured to the wall with lag bolts with is sufficient. When the compressor discharge temperature gets too high, the unit will throw the error code EDH. At the same time, only 550 watts requires in the heat pump. CODE: 99, 991, Five timesPROBLEM: Improper gas combustion. The straps hold the water tank on the wall, thus preventing it from toppling over. Black/black or black/red are the colors of power wires. About. The drain pan should have somewhere to attach a drain pipe that runs near the ground and out of your home to discharge water if your tank fails. Smith Water Heater, look no further! Some locations will require a third strap. A thermal expansion tank limits pressure in a closed system. Slide the compression ring and nut onto the pipe. A few weeks ago the HPHW had an ECC error code on the display. 0. Fireplacehubs.com is a participant in the Amazon Services LLC Associates Program. You can then apply plumbers to tape the heat trap nipples threads. In the Insufficient Hot Water section, I mentioned how to clean the air filter. So, go back to that section and learn how to do it. Smith water heater? FIX: See error code 331, 321 and 311. I have plenty of time and the savings has been great. Yesterday morning my water heater was beeping but no error code. You must log in or register to reply here. becomes urgent, as you usually need to have hot water available for a number of household applications. If you notice any other issues except the above which are creating a problem in your water heater, quickly inform us. The TPR valve usually discharges water from time to time. Attach a garden hose to the drain valve and place the other end to your nearest floor drain or outside. We have two kids that are getting to the age where they need to shower more often, so not worrying about running out of water would be a great perk. In condos and apartments, your drain pan will likely pipe to a 3 inch drain pipe that directs water outside. I repair heat pumps all the time. If the T&P relief valve is still dripping, you must hire a qualified plumber to replace the valve. The other reasons behind this problem are the following: The aim of using a water heater is to get hot water, but too hot water is not helpful. Fourth, turn the circuit breaker on and check the two power wires using the non-contact circuit tester. Check if there is grease and/or dirt in the burner (Part #101) and the fan motor (Part #103), especially if the water heater has been installed in a contaminated area. L. L Level P. LA Level Alarm PA Pipe Anchor. Up to 2.75 Energy Factor (EF) Rating conserves energy and meets ENERGY STAR qualifications. Flip the circuit breaker up and turn the electric supply back to your water heater. So, you dont need to worry about it. CODE: 03 (031), One time PROBLEM: Incorrect dipswitch settings. The building code requires proper airflow as per the manufacturers specification of the unit under installation. Model HPX-66-DHPT120. If you dont follow installation codes, you risk your water heater exploding. Make sure to check your local building codes or talk to someone at your local building or planning department. Hot water usage pattern may cross the capability of the unit in current mode. So, check out the section again. Is this Dangerous???? So, read the guide thoroughly to detect and fix your hybrid water heater problems instantly. 2 x addressable LED strip headers. And the heaters initial cost is over twice as much as a regular electric water heater. I have been reading about heat pump water heaters. 10:01. Connectivity. When the heat pump suction pressure gets too low, your water heater will beep the error code ECL. If you dont have a pressure-reducing valve in your home, you can have a professional install one for you. For stuck-in debris inside the T&P valve, you should clear the debris. The ECO or energy cut-off switch is a safety feature. 3 x system fan headers. Turn on a hot water faucet inside the home to drain the tank faster. In one of the other places I manage, the owner -- for reasons known best to herself -- had a State Electric Hybrid water heater installed. This article aims to guide you in solving all your AO Smith water heater troubles. Just shut off the electric supply to the unit. https://youtu.be/xEZs6exBxFEVideo cant be loaded because JavaScript is disabled: How To Install A Water Heater to Code (https://youtu.be/xEZs6exBxFE). In this case, you should press the down button to reduce temperature. To clear this error code, just take the air filter out of the unit and clean it. I started HomeInspectionInsider.com to help people better understand the home inspection process and answer questions about homeownership and home maintenance. To do this you need to set both thermostats to 120F. You can easily go to your local building or planning department to ask for one. FIX: Check for connection and wire breakage or computer board failure (burn marks). CODE: 61, 611, Four timesPROBLEM: Fan motor fault. Related Pages:home pool heater service, water heater service in my area, home pool heater installation, water heater contractors, local water heater services. High Operating Costs 3. Why Is My State Select Water Heater Not Heating Water? If this is the problem, you must disconnect the connections and re-install them correctly. Replace everything back into its place. You should install a seismic strap about 18-inches from the bottom of a water heater and about 6-inches from the top. I pull the hot air from my attic to run it. Our comprehensive State Water Heaters Water Heater error code guide will explain common issues, provide tips, and show you how to read your model's error codes. A faulty code E06 on your AO Smith Water Heater stands for too hot water temperature. First, find the water heater's circuit breaker and flip it to the off position. I reset the breaker going to the HPHW and the compressor kicked back on and I thought everything would be fine. The . For a gas water heater, codes are similar with some exceptions. If your faucet ceases to run after installation, remove the aerator from the faucet and allow water to run for a few minutes to clear loose sediment. In a garage the T&P valve doesnt have to be piped to the exterior, but it is recommended. Now, back the electric power to your water heater and it will clear those faulty codes. CODE: 10 (101), Five timesPROBLEM: Warning for the "991" error code. Years of experience in the HVAC field have taught him many lessons, not the least of which is that the value of quality and knowledge far exceeds any promised initial savings. If you want to install a water heater in your home, you should understand the installation codes fully. Below, I will disclose the meaning of those error codes and show you the way of erasing them. If you contact a plumber and find that they dont have an installation permit, you should never allow them to install your heater. We will assume that the water heater heat pump, before malfunction, was correctly installed - per codes and manufacturer's instructions.This includes an adequately selected room for the unit, also that the electrical and water connections are in place, so as the air filter and condensate lines, and the tank is filled with water. However, you dont need to install seismic straps if you arent in an earthquake zone. It will be far better if you call a certified technician to deal with this issue. If the water pressure exceeds the range, you must install a pressure reducing valve on the cold water supply line. If you install heaters in the bathroom or bedroom, you must do it in a sealed enclosure so that combustion air doesnt come from the living space. How much Electricity Does an AO Smith Hybrid Water Heater Use? An example of data being processed may be a unique identifier stored in a cookie. Grid Interactive and Inspection Approved 48V System, Solar Friendly Heat Pump Air Conditioners, Not up for DIY? Having unpermitted work can lead to legal problems. Memory - Dual Channel DDR4 Memory Technology - 2 x DDR4 DIMM Slots - Supports DDR4 non-ECC, un-buffered memory up to 3200 - Supports ECC UDIMM memory modules (operate in non-ECC mode) . For a better experience, please enable JavaScript in your browser before proceeding. Ensure it doesnt have a defective mixing valve. Model # HPSX-80-DHPT. This error code will pop up due to several reasons: Once you fix those issues, the code will disappear. Quality control and longevity leave much to be desired. 1 x USB 3.2 Gen 1 header Turn off electric power to the unit at the circuit breaker. There are water heater installation codes at the national and local levels to ensure correct installation and everyones safety. Hi, I have just installed my AO hybrid water heater and nothing is showing up on the display. To install a water heater, you are required to have at least one permit. It occurs if there is a problem with your homes electric wiring or circuit breakers. Ourshopee support team is hard working 24/7 for our customers. Besides, you will get too hot water if you set the UIM setting higher. Too Hot Water 5. Depending on where you live and the location of your water heater you may be required to install a drain pan underneath your water heater. Save my name, email, and website in this browser for the next time I comment. Now a six month old unit is blowing room temperature (71) while the other is 55 degrees in an finished basement. An inline pressure gauge is also essential for pressure monitoring. Your AO Smith Electric Water Heater will throw the error codes E10, E11, E12, and E13 either for an open inlet temperature sensor or open thermistor. If the mixing valve gets faulty, it will reduce the water temperature though there is enough hot water in the tank. I highly recommend you use a multimeter to test the continuity of them and replace them if needed. Next, bring it to your sink and wash it out to clean dirt & debris. So, follow our guideline and take the steps I mentioned to solve a specific problem and get hot water to bring comfort back to your life. HPS10266H045DV - ProLine XE AL Smart 66 Gallon Residential Hybrid Electric Heat Pump Water Heater - 10 Year Warranty VIEW PRODUCT. So, keep reading. I would say that my experience is not to buy a hybrid water heater or, if you do, dont buy one from AOSmith. The Right Parts for AO Smith Water Heater Repair Troubleshooting. Like other heat pump water heaters, AO Smith Heat Pump Water Heater uses the ECC or transformative solid state technology to reduce the energy usage. Open a nearby hot water faucet to let the air out. It's unpredictable. Total. 1 x USB Type-C header, with USB 3.2 Gen 2 support. Solicitation Number: DE-FOA-0001490. Any heating element must be immersed in water. Some common instances where youll need additional permits are if youre doing any structural work, such as installing a cabinet for a tankless heater or building a level platform in your basement. Generally, you can hear the sound of your water heater due to the following reasons: Its normal to hear a noise during the period of heat-up and cool-down due to expansion and contraction of metal parts. This is a complete guide on AO Smith Hybrid Water Heater Troubleshooting. Head to your hot water tank. If the air filter gets broken, you must replace it. They may also qualify for rebates and tax incentives. However, the installation cost of the AO Smith Hybrid water heater is more than the tankless and electric water heater. As a result, the heating element stops warming the water. Water heaters should be surrounded by an air space or a certain level of clearance to function safely or properly. Once you solve the leak issue, return the electric power to your water heater. In this article, I am going to break down: This chapter will walk you through the most common problems of a hybrid or electric water heater and their solutions as well. Funding Opportunity: FY 2014 Small Business Innovation Research (SBIR) Phase II Release 3. "If you can't explain it simply, you don't understand it well enough". CODE: 661, Four timesPROBLEM: Bypass valve fault (only model 540). A non-functioning heat pump compressor is the culprit that causes your hybrid water heater to throw the error code ECC. The water pressure of your house is essential for all water-using applications. Smith Water Heater Error Codes. Its likely the heating element gets shorted if the T&P relief valve releases a large amount of hot water. Finally, fill the water tank with water. Other causes leading heater to this problem are the following: For solving the above problems, you should do the following: 8-12 years is the average lifetime of the AO smith hybrid water heater. If your AO Smith Electric Tankless Water Heater throws the error code E51 or E52, understand the user interface lost its connection with the control board. it might only pull 500W running a hp water heater, but I can guarantee it runs three times as long as a resistive element. You can easily solve this issue by taking the steps I will mention in the below how to fix section. How long does the fan run afterStart up. Save my name, email, and website in this browser for the next time I comment. Still ran out of hot water after 1 30 min shower technician was out to today turned on high demand no change help. Next, check for water leaks and fix them if needed. Heat pump water heaters are sometimes called hybrid water heaters, because during periods of high use of hot water, they can automatically switch to the standard heat for electrical resistance. 4 x M.2 Socket 3 connectors. Most tankless water heaters already meet efficiency standards. If both sides have lower pressure, its time to call your local utility. Check with your local building inspector for strapping guidelines. However, when water demand is at its peak, it reverses to the standard electric resistance heat generating technology. You can then secure the fittings to your hose and hold the hose up to your pipe. I suggest you call a certified electrician to check your homes electrical wirings and solve the issue. CODE: 74, 741, 751PROBLEM: Miscommunication between the water heater and remote controller. Of course, you are always open to reaching out to a professional if you fail to clear the error messages. When the pressure is higher than 80 PSI, try lowering it using a pressure-reducing valve. Operating cost is an important issue that you cant ignore. the room. Would replacing it with a tankless electric model be a better option? There are 0 items in your cart. Include plumbers tape to your connector body threads. JavaScript is disabled. If you decide to install your water heater yourself, you want to avoid many mistakes and errors for cost and safety reasons. At FAST, we use only the best earthquake strapping kits available. Press the button and it will reset your AO Smith Hybrid Water Heater successfully. Takagi Water Heater Error Codes [Ultimate Guide], AO Smith Electric Water Heater Troubleshooting, AO Smith Water Heater Thermostat Problems, AO Smith Water Heater Gas Control Valve Troubleshooting [A Step-by-step Guide], AO Smith Water Heater Reset Button [Complete Guide], State Select Electric Water Heater Troubleshooting [Ultimate Guide], State Select Water Heater Thermocouple Replacement [Ultimate Guide], State Select Water Heater Igniter Replacement [Ultimate Guide], State Select Gas Water Heater Thermostat Replacement [Ultimate Guide]. Use a ratchet and socket to secure one end of the strap to your stud. Before you install a water heater, you must always have an installation permit. I recommend you hire a qualified plumber to replace these two parts if you are not mechanically inclined. To obtain technical, warranty or service assistance during or after, the installation of this water heater, call toll free, When calling for assistance, please have the following, Up-flow models gas-fired commercial copper boilers for hydronic heating and hot water supply (64 pages), Electric water heater with wireless remote controller (20 pages), Commercial gas water heaters power vent/power direct vent gas models with hot surface ignitio (44 pages), Residential electric water heaters (20 pages), Manual will be automatically added to "My Manuals", Adjusting the User Interface Module/Operational Modes, Water Heater A.O. A 2-gallon expansion tank should work with heaters up to 50 gallons. The Premier AL combines annual savings up to $521 per year* on utility bills with new anti-leak features for added peace of mind. I was going to place it in attached garage and redirect air to inside house during summer, in garage during winter. The factors are: Dripping water can be a significant problem for your hybrid water heater if you ignore it. To solve the issue, it would be helpful to follow our instructions on temperature drip section from AO Smith Hybrid Water Heater Troubleshooting. Add 4 inches of insulation to the water heater and you'll have hot water all day/night long as long as you're not taking 30 minute showers or more than three people in the house. Water heater installation codes cover proper water hookup, device set up, wiring, and more. Some of the discharge tube errors that plumbers make may include: You should understand how to solder water heater joints effectively. Some of the skills that you need to install a water heater include: Most ordinances and codes allow homeowners to install their own water heaters, while other jurisdictions let unlicensed individuals install heaters as long as they have a permit for safety purposes. At the lower point, a minimum of four (4) inches (102mm) shall be maintained above the controls with the strapping. Washington, Oregon and California are all seismic zones 3 or 4. Close the cold water supply valve and open the drain valve. Instruction Manual - High quality water heaters and water treatment . However, I highly recommend you call a certified plumber to solve this issue. Finally, turn the power back to the unit and it will clear the error code. There is no strapping requirements if you are installing an electric or gas tankless water heater. Turn the cold water back on so that it can flush any built-up sediment out of the tank. Detach the thermistor and reattach it again. Less repair cost, less up front cost and we won't be cooling our basement or crawlspace down in the winter time. Now, press the red button to reset the unit successfully. CODE: 39, 391, Two timesPROBLEM: Problem with the air-fuel ratio rod - AFR. CODE: 02 PROBLEM: No burner operation during freeze protection mode. It occurs due to: First off, I recommend you inspect both the cold and hot water at a sink to ensure the lower pressure is only on the hot water side. You can rinse and replace your aerator. December 19, 2020. Repeat the same thing on the lower strap. I just installed a A O Smith 900 hybrid Hot water tank. This article listed the possible problems and solutions you may encounter in using the AO Smith Hybrid water heater. CODE: 70, 701, One timePROBLEM: Problem with the computer board. Of course, there will be a solution which can be used for fixing this problem. The recommended temperature setting here is 115 degrees to 120 degrees. CODE: 651, Four timesPROBLEM: Flow adjustment valve fault. FIX: Debris on the thermistor, loose or broken wire connection. 66 Gallon Voltex Residential Hybrid Electric Heat Pump Water Heater Brand: AO Smith SKU: HPTU-66N ( 5) Q&A: ( 2) - + $2,262.99 each ADD TO CART In Stock Get 1 Thu, Jan 19 - Mon, Jan 23 More Available Inventory Details MANUALS ( 3) Product Overview User Guide Warranty Info This item replaces: SHPT-66, SHPT-66-NG, HPTU-66 Lift Gate - Then, find the source of the water leak. Related Troubleshooting Pages:A.O. The fan is not working and its set on hybrid. Smith Water Heater Troubleshooting. Press the red reset button inward until you hear a click. In short, you dont need to take any corrective actions. You might be wondering what the letters on your water heater mean. Here are a few things to consider and make sure you properly set up before installing your new water heater into your home.https://www.youtube.com/watch?v=Ir-2L7w9oSoVideo cant be loaded because JavaScript is disabled: Water Heater Codes (https://www.youtube.com/watch?v=Ir-2L7w9oSo). The epl code is still showing. Good to hear you got a nice fella/rep on the phone. According to the Department of Energy, this will save . AO Smith Water Heater will throw an error code or make a beeping noise if the unit is not working properly. If your water heater displays error code ICE, understand the heat pump is in a defrosting cycle. Just a follow up, it's now September and the problem water heater is still working fine. The drain pan will need to have a discharge pipe to expel water to the exterior. CODE: 51, 55, 510, 551, Six timesPROBLEM: Abnormal gas solenoid valve. Anyone have any thoughts on what this could be? An example of data being processed may be a unique identifier stored in a cookie. The probable causes for this problem are: When your heater doesnt supply hot water, it has no use for you. I checked and the unit is getting power but nothing is happening. If there is no problem with the air pressure, check the sensing tube which leads to the air pressure switch and make sure that it is not damaged and attached correctly. Finally, install the thermostat professionally if it doesnt fit against the tank snugly. : 03c. Next, use a multimeter and place its probes between the two screw terminals on the upper heating element. If it doesnt work, take help from a technician. Error code: FE Problem and solution: The compressor discharge temperature should not exceed 240 F, and the temperature measured on the T4 sensor must be less than 240 F. Also, there should not be any fluid leak from the compressor. To make the draining process faster, you can open a hot water faucet. Open a hot water faucet to let the hot water run until it gets cold. Keep opening the hot faucets until all the air gets expelled out of the water heater. ], State Select Electric Water Heater Troubleshooting [Ultimate Guide], State Select Water Heater Thermocouple Replacement [Ultimate Guide], State Select Water Heater Igniter Replacement [Ultimate Guide], State Select Gas Water Heater Thermostat Replacement [Ultimate Guide]. Strapping shall be at points within the upper one-third (1/3) and lower one-third (1/3) of its vertical dimensions. Thermostat Parts Valve & Float Parts. Smith Water Heater, look no further! Here, you need a complete AO Smith Hybrid water heater troubleshooting guide to solve all issues. In fact, it is the most savings to set the water heater to the Heat Pump mode. Legal Disclosure:Lildutchuncle.com provides and shares information on plumbing, heating & air quality, home improvement, and other DIY projects. It will clear the error code. For water heaters up to 100 gallons, use a 5-gallon expansion tank. CODE: 10 (101), Five times PROBLEM: Warning for the "991" error code. Otherwise, theyll overheat and burn out quickly. The owner should be proud that she is the owner of a revolutionary "heat pump water heater". When the water leaks out of any place from the water heater, the leak sensor senses it and notifies you by throwing the fault code E04. Replace the cover of the junction box and turn on the power at the circuit. AO Smith Hybrid Water Heater Troubleshooting [7 Common Problems]. Advanced Hybrid Water Heater using Electrochemical Compressor. Generally, the heating element, top of the unit, tank, and drain valve are some common places from where the water is leaking. CODE: 711, One timePROBLEM: Gas solenoid valve drive circuit failure. To solve & clear the error message, turn the power off to your water heater first. Smith hybrid hot water heaters since 2012. Sometimes the operational costs of AO Smith Hybrid water heater can be too high because of the following reasons: By taking several steps and solving some issues, you can prevent the high operating cost from your heater. The perfect pressure is somewhere between 50 to 60 pounds per square inch (PSI). Press the button and you will hear a click, which indicates you reset the ECO switch. When it senses the water temperature crosses the safety level, the reset or ECO button cuts the electric supply off. Hello world! He obtained his Bachelor of Science degree from the University Of Texas at El Paso. AO Smith Gas Water Heater Disassembly. Thirdly, inspect the water connections and ensure they dont get reversed. 7+ Common AO Smith Water Heater Troubleshooting Codes. We and our partners use cookies to Store and/or access information on a device. Thank you! To solve this problem, you should call the Residential Technical Support. Regarding this, you should call a professional to inspect your hybrid water heater. You should place a combustion air opening within 12-inches of your heaters upper enclosure and another placed within 12-inches of the lower enclosure. A water heater leaks from different places like from the top, bottom, and side. If you have either a 2-chamber or 4-chamber model of AO Smith Water Heater, you can see the trouble codes E20, E21, E22, E23, and E24 for a single reason. As a result, you can figure out the issue quickly and take the necessary steps to fix the problem. First off, turn the electric supply off to your water heater at the circuit breaker. To adjust the temperature, just go to the User Interface Module and press the up button to increase water temperature. Afterward, put everything back into its place. Put everything back into its place and turn the electricity on. I have had only a couple of issues with these things as they are new technology. Its very simple to reset your AO Smith Electric Water Heater by following the below instructions: ECC stands for Electro-chemical compression. Turn the electric power to your water heater off at the circuit breaker. Related Parts Pages:A.O. Plus, check the vent pipes for the blockage and ensure that the airflow is normal. (*Knocks on wood). Compare. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Though we share resources, information, and educational guide on plumbing & DIY projects, the content here is not a substitute for professional guidance. Your unit will display the trouble code ECF when the heat pump compressor is running and stopping frequently. FIX: Check for the proper settings on the computer board. If you live in a seismic zone, earthquake strapping is a very important part of your water heater installation. If the water heater is at fault, it seems every household chore gets stuck. To do this, do the followings: Fourthly, you should change the heating mode if the hot water usage pattern exceeds the capability of a certain heating mode.
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