Postal lady knew us and the problems we were having so she delivered. My 2019 Kenmore 3 French door refrigerator stop working and cost me over $1000 for replacing LG linear compressor. Called a bunch of appliance repair companies and had a few who asked for the model number and since it is an LG built, they did not want to come out and check it out. No in-home service calls. The repair tech said the LG compressor was shot but not worth repairing. I bought a Kenmore Elite 3 door refrigerator in 2012 (model 795.72043.110) and last week it stopped cooling. Same thing, if working, it would be 24-48 hours. He said it could have been a defect. Sears will said they would not honor replacement cost of compressor because Sears service tech did not repair. If there is a lawsuit please sign me up, as I know in my heart I will not be compensated. possible issues That Can Cause Kenmore Elite Refrigerator To Stop Cooling: Evaporator Fan Frosted Over Damper Control Malfunction Defrost Thermostat Burnt Compressor Start Relay Failed Compressor Failed Sealed System Freon Leak 1. Did I mention all the food is lost. Please include me in the class action. However, a refrigerator compressor is . My Kenmore Elite 74015 30.6 cu. Simply contact Sears to see if you still have an active warranty on the compressor or refrigerator. Would certainly like compensation not only for repairs, but for all the lost food. This is because to braze them is delicate and if it is not done when needed, correction is extremely difficult. But to check it, turn it to the highest point and wait for a click. I have a Kenmore elite bought it new from Sears refrigerator quit working not getting cold, after talking to a technician giving him all the information and my model number he's informed me that everything that I have described to him and everything that I checked leads to a bad compressor, stated there was a lawsuit against it. Well this lady has learned a valuable lesson. Add To Cart. Repair totals often cost $775 for a Kenmore unit, and that is enough to cover most of the cost of an effective fridge. It is now 2020 and its not even 5 years old and we are in need of a repair again for the same problem, not cooling. I know the published unemployment rate is low, but how many people have simply stopped looking for work? Found out it is made by LG which the repair guy said they don't work on LG hmm wonder why. We purchased Kenmore Elite 795.731 on 3/18/18 in January of 2022 it quit cooling, I called Sears but they would not cover any repairs. Wow. Felt like I was dealing with a clueless Shyster. We bought the Elite in 2014. Purchased kenmore elite 795.73157.610 in october 2017 for 3000. They will guide you on the best steps to take. How can there be one and only one tech within several hundred square miles? This problem could be caused by a faulty switch or a plug that is incorrectly inserted into the . The Sears techs come out, don't know the issue, and replace almost every part, the part being an "unoriginal" fails again, and again, and they keep charging labor and parts, and coming and repairing the same part. model # 795.72049.112, compressor went out today and we lost a lot of food. Will cost upwards of $900 to be fixed not counting all the food that was lost and money being spent eating out all meals. Overheating can cause the compressor to stop running. Compressor went out 18 months later. After 4 (12/09/2021) years the appliance stopped cooling even though it sounds like the motor is running. Compressor start relay kit is an original equipment manufacturer (OEM) part that fits some Kenmore, Frigidaire, Electrolux, Crosley, Gibson and White-Westinghouse refrigerators. However, LG will not honor the Kenmore Compressor warranty. It is not very complicated and you should have no trouble understanding the information. These refrigerators are very expensive to purchase, yet for all these years, nothing has been done to redesign or obviously confront this problem. To the point where they don't believe anything I say. Sounds like not worth it. Then in December the refrigerator broke and we contacted Sears who had an outside company come to fix it. Where is the circuit board? Unfortunately, they are the only certified techs in our area.seriously?? Well I thought I bought a reliable Kenmore fridge? Without a refrigerator for a month???? Consequently, it overheats from all the work. All sears wants to do is sell. So it appears that the $2600 refrigerator becomes useless after either 1 or 2 years. OR BETTER YET REPLACE THE DARN THING. Didnt realize how many people have had the same problem with kenmore brand. Everything stopped on my unit and it does not look like LG or Kenmore or Sears are going to do a thing about it. A faulty component in the condenser fan motor can short circuit, causing the motor to overheat and poses a fire hazard to consumers. I advised that my Wife is Disabled(Stroke) and I have 4 boys ages 11-13 and I have to go to the store before every meal and buy fresh food and throw out whats left. Turn them on and wait for the compressor. Lg said we had to contact Sears. The cost was going to be over One Thousand Dollars, I asked him how can all those parts failed at the same time and was there any warranty he said the warranty on those parts ran out I. June of 2021. They further explain the Kenmore refrigerators also house an evaporator that holds tubing that develops air leaks from pinholes. 5 years ago from Sears. Aug 17, 2022 by The technician came and this time, he was over 2 hours late, no call or text. May 2018, I purchased a Kenmore Elite French Door Refrigerator with a lower freezer unit, model #795-74025412 (28 cu. Ringing endorsement for buying a LG fridge aint it? The lady had a strong accent so it was hard to communicate with her, but she assured me the parts would be covered. The next day items in the freezer were beginning to defrost. My question who is going to help me? I have a 10 more elite also model 79574047402 The compressors gone out on it and I bought a brand new in 2017 that's absolutely horrible that these fridge that you pay and they go out and they go out is there anything I can do, Purchased in 2015 Kenmore Elite Fridge Compressor now gone and LG won't warranty the compressor that has a 10yr warranty. Model 795.74029.412. Tech took one look at the 1-page warranty and stated it was not covered. Sears sold me a faulty refrigerator and they will not stand by their products and replace when they are faulty. I remember when the Sear's Warranty Service Department had agents that talked to the customer to get an idea regarding the problem, and the Repair-Tech came to your home equipped to repair the appliance on the same day. This piece of crap refrigerator in total cost 775.00 a year to own. You may have to replace the springs on which the compressor rests at the bottom back of the refrigerator. Jun 10, 2022 by A&E sends same repair man to my house without the part and says LG only assigned an assessment call. L G will not recall. Apparently, it is very common for the system to develop pinholes so it won't retain the refrigerant, which renders the whole thing useless! But just want to let everyone know what a defective product this is. Start Relay Is Damaged 2. We, like many, many others have a failed LG French Door refrigerator after just 17 months. * Rental reimbursement if repair of your covered Common reasons for the Kenmore refrigerator not cooling, its not plugged in properly, the door is not closing tightly, the seals are broken, the vents are clogged, or the condenser is unclean or broken. Other outliers for compressor problems include 9 percent of Bosch side-by-sides, 8 percent of Kenmore French-doors, and 8 percent of Electrolux side-by-sides. Used it 3 years. Cleaning your compressor coils will often remedy this problem quickly. I am being charged for a replacement compressor. Its resistance should change as the temperature in the unit changes. $634 to repair, they will install another LG compressor and warranty the work for 90 days. HELP. So while it appears to be operating well, it is not working. They will replace the compressor but I am still having to pay $169 for additional parts and $431 for labor as well as the food I lost when the freezer quit! I've lost so much food since my purchase and have spent out so much money trying to keep this junk alive and working. The seller bought in 2014 and compressor is still under warranty. Broke a few weeks ago . Going out to buy a new refrigerator today, and I can assure you it wont be Kenmore or LG!!!! He replaced the compressor which cost me around $350. Called Sears for service, they no longer service my area after my extended service lapsed in 2020. Never again! Still may 9th. The same is true if the thermostat is set incorrectly. A Kenmore refrigerator compressor is the last thing to fail. Entirely unbelievable! They last about 2 years and are unreliable. Refrigerator stopped working March 2020. I would replace my appliances every three years if they were priced accordingly. In August 2019 at 15 months old, the compressor went out. Im so disappointed in the model.. Linear compressor needs to be replaced was the diagnosis given by the repair man and he has stated the compressors on LG units are junk. Examine the rubber door seal (gasket). I bought a Kenmore on 2017 and now I'm being told that I need a compressor and I the repairs are $1,200. (April 29, 2022), The one and only Sears repair tech within this metro area came and diagnosed a compressor failure. What??? I knew it would fail again after reading about this particular model on the Internet as well as it makers model the LG version. How do I get added to the list? Purchased Kenmore Elite model # 795.72483.411 refrigerator in 2/17, within 6 months the fan motor was making a noise due to ice forming on the back of the freezer. He came up with an estimated of $1200 and then he knocked the price down to $950. LFX 289685/00 April of 2019. My LG refrigerator went out on me about a week ago. We replaced the first one when the compressor went out in 2019, with another Kenmore Elite French Door Refrigerator Stainless Steel. A malfunctioning fridge is the most frustrating thing ever. Zurn Plumbing . If there are burns or any other type of damage, replace the power cord. The first is model# 596.72003016. Sears Warranty Repair-Tech. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. I had to go to small claims but got my $739 back! I read the warranty in my booklet and it says the compressor has a 10 year warranty. It has a tube heater, but you can't get to it. This unit is made by LG. The compresser will finally quit. I have not owned an LG before and I will not own another one in the future. We called a repair person and they didn't know what to do because it was intermittent. Two months is $2500 is a lot for two months they should have replaced it even with out the extended warranty. Paid over 2800.00 for it and was assured by the sales person that the problems with the compressor had been corrected on these newer model. Rented a small fridge ( 60.00 for 2 weeks). I'm being told the compressor is on back order so it could be a while. If we had seen all these complaints we would never had purchased it. The LG compressor failed last month. Only the compressor was covered. Tech advised me to dispose of refrigerator all together and never to purchase another LG, Kenmore, or Samsung unit. I have Kenmore Elite French Door fridge model 795.74025.412, bought 9/10/2017, and on 12/25/2022, the compressor has gone bad. My LG French door refrigerator with bottom freezer bought from Sears November 2013 so it lasted almost 6 years BUT now I'm not eligible for the recent five year extension on covering the labor LG recently came out with. According to the recall notice, LG has received 82 reports of incidents involving a condenser fan motor failure due to this problem, specifically described as condenser arcing and smoking. Bought a Sear Kenmore Elite 3 door Counter Depth. Had Sear Home warranty many years, takes too long for service. 74025. For nothing! Ill never buy another Kenmore or LG product. The defrost timer is not progressing if the timer does not send electricity to the defrost components or advance out of the defrost cycle within 30 minutes. Bought a package sunday special. ft. Smart French Door Bottom-Mount Refrigerator - Stainless Steel in August 2017. All said same thing, going to cost 600 to 800 for repairs. I have been using it for 6 months now. Viking Recall - June 2009. Had a repairman out on Memorial Day and he new it was the compressor. It helps keep the refrigerator functioning optimally. IT IS ONLY 4-5 YRS OLD. 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