License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}. people. I also keep recieving emails that I need to update my payment information, but it is already updated?! This is the only way to get a cash or credit award under the Settlement. Excluded from the Settlement Class are ticket purchases made using StubHubs app for mobile devices and tablets. Sorry we couldn't be helpful. Have any questions? Use of this website signifies your agreement to our. Yes No Still Need Help? After the 30 days, we'll issue the funds to this account, which can take an additional 13 days: Did you find it helpful? StubHub employees were very helpful in returning the original ticket to me and forwarding it to the second customer however at no time was there mention that if we proceeded we owed the first customer a ticket. Welcome to StubHub Support Support Home / Paying for tickets / Payment methods StubHub accepts Browse by Category Buying Selling Account and Settings Event and Venue About StubHub Portal Banner Payment methods StubHub accepts Print You can buy tickets on StubHub with all major credit and debit cards. There was absolutely zero transparency. So the tickets that ticketmaster was going to charge me $97.00 for, stubhub only 20 mins after them going on sale, is now charging me $325.00?!? You are 100% responsible for knowing all the fine print. In the meantime, I'm going on with my life, work, kids, etc. There were still plenty of comparable tickets available that the customer could have purchased without me having to pay for it. OTTAWA, Ontario (AP) A hot goalie is difficult to overcome, which the Ottawa Senators found out Monday night.. Jusse Saros made 38 saves for his first shutout of the season and the 18th of his NHL career in the Nashville Predators' 3-0 win over Ottawa.. Saros has stopped 102 of the 105 shots fired his way over his past two games, following a 64-save performance in a 5-3 win over Carolina last . We had someone visiting from overseas that wanted to see the show. Also fix your [censored]ing website. 1999-2023 PayPal, Inc. All rights reserved. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. All eligible Settlement Class Members will receive an award upon submitting a valid claim. A StubHub employee again assisted via phone with the ticket transfer to the second customer-this transaction included the original 1 ticket sold then transferred back to me. Simply put, Denver doesn't have any good options for parting ways with its disappointing QB Told me I am not getting paid. Can anyone cast any light on the actual process? Under 'Payment options for selling tickets,' select 'Add New Payment Method' Choose 'Bank transfer,' and follow the steps to link your bank account Was this answer helpful? 2 0 0 comments Best Add a Comment More posts you may like r/stubhub Join 6 days ago experience with selling tickets 4 6 Sorry we couldn't be helpful. Sorry we couldn't be helpful. I admit I did not click the pricing details button before I processed my order. I chose 3. Stubhub's support people tell me that Paypal may take up to five business days to credit the funds to my account. Use of this website signifies your agreement to our. Here is all it says on the subject: StubHub reserves the right in its sole discretion to change Fees at any time as it deems appropriate, including after you list your tickets., Shows the complete lack of transparency StubHub has regarding its pricing. Payment stuck in processing I made a sell on Stubhub around 3 months ago, however my payment is still processing, as i added my deposit information after the sell. So I logged back in to Stubhub and purchased two more tickets but at the end of the purchase (after I'd paid) I was notified that the tickets would be transferred in 24 hours. 16 Auburn will look to continue its winning ways on Wednesday when it opposes LSU in Baton Rouge, La. ever since they went through a software update they "call it" last summer I've had nothing but issues. Event cancelled - tickets purchased using credits, Unable to view Payment status of sold tickets, terrible experience and useful info when listing, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. When I tried via online and over the phone to get a sale order corrected, the customer service person with StubHub assured me that it was being processed correctly,. Total bait and switch from Stun Hub. The 'Payment' tab is automatically open. Customer service all the way to your seat, 2000-2022 StubHub. . StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. Desired outcome: order no. Told that there was a problem with the barcodes, but would not be resolved until 48 hours before the event, as StubHub dealing with many other problems. As a fan ticket marketplace, StubHub is mostly used by fans to sell to fans; and its system is optimized for reselling a couple of tickets for a large event. forthright they are by including the fees in the price one sees when checking Tickets never delivered, although a dozen telephone conversations took place with StubHub representatives over a four week period. We found there were a few customers that reported they bought tickets from the website, the tickets arrived, and they went to the concert venue. Pay attention to whats being charged, and look for ways to save money on sports, concert, and theater tickets (see below). You get paid after the concert now are used to be when the tickets were delivered but now you'll have to wait 5 to 8 business days after the concert. His PFF grade of 77.9 ranked eighth last year among linebackers, and he once again showed he's a well-rounded linebacker that doesn't get the kind of credit he deserves. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? The ticket provider has also confirmed the tickets were used. StubHub is one of the most popular ticket purchases and resale agency based out of the US. Coming 7000 miles from Europe, paying 488,80 USD for the invalid tickets plus 110 USD for the entrance, it was not what I have been expected. Though this may sound simple, many moving parts are involved in processing credit and debit card payments, whether online, via phone sales, or even in person. order id date amount I request a $445.50 refund to my credit card. Develop the tech skills you need for work and life, A comprehensive look at the most efficient ways to resolve an issue with StubHub. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. In advance of Week 3, Verrett tended to a foot injury. Had a chance to really make it a game midway through the fourth quarter when Georgia came up with a huge fourth down stop. You can get up to 3% off when you use a StubHub Coupon Code. I spent hours trying to find the right show, at the right time, at the right price. That simply means the tickets were not used. I came across this blog while doing a search about StubHub fees, and didnt realize it was basically an advertorial for another poorly trafficked ticket resale site until I was about one-third of the way through reading it. It should be expected that the Steelers' offense will build off of what it did during the back end of the '22 season with Pickett and Canada entering their first offseason with Pickett as the starting quarterback. The 4 tickets were then sold to 2 customers. Stubhub came to BBB's attention in 2002. See footer for details. Where can I sign up??? While StubHub previously allowed ticketholders to request face-value compensation for passes to events cancelled because of the coronavirus crisis, subsequent changes (implemented last Friday). No. From what I understand, theres about 50 brokers that are only charged 5% to 7.5%. I ordered tickets but can't view them online even with the access code. Do some sellers pay different commissions? $900 right. This article has been viewed 47,136 times. [protected], Desired outcome: If youre just looking to unload some extra tickets, thats probably not for you. I recently sold a pair of tickets through Stubhub for the first time. Are there ways to save money on these service charges? Neither did I. The tickets were exactly what I advertised them as. There was a $19.50 delivery fee to cover expenses of mailing a ticket; a $4 facility charge set by the venue; a $4.25 order processing fee shared between the ticket seller, Ticketmaster, and the . I have been in contact with Stub Hub four times over the last two months. On Sept 21 (event was on Sept 24) I made a sale through the stubhub app for football tickets, I got an email from stubhub saying those tickets were delivered electronically. Danielle is the author of this solution article. I ordered 2 tickets for a concert scheduled for December 10th on November 1st. Avail of the StubHub credit card deals and hefty discounts on your orders, including concert and theatre tickets for as low as $5 . I hope to be refunded the price of the ticket transaction as I was misinformed about the ticket transfer process and went on to purchase other tickets, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. If you have tickets for the same sections and rows at multiple events (i.e. StubHub Buyer Fees What does the buyer see? We use cookies to make wikiHow great. All rights reserved. Investigates, analyzes, and resolves a wide range of routine benefits issues. Sorry we couldn't be helpful. The seller would net $85.. Selling - error with delivering barcodes on stubhub's end. You can't make changes in the StubHub app. StubHub is the world's largest ticket marketplace, providing a dynamic marketplace for buyers and sellers to safely, securely, and quickly buy and sell tickets online. There a lot of hidden cost and rules. Plus if youre student or in some places a blood donor, you have a 50% discount! Finally filed complaint with pay pal but they refused because stub hub said the tickets had been delivered. Claim it and get a lot of features. I think the issue is about professionalism and transparency, not StubHub or anyone else needing protection. I have been a loyal customer of Stubhub for years. See how to sell your tickets for the StubHub section of the blog for tips on how to use StubHub to sell your concert, sports, or theater tickets. attention or the numbers are not so precise ($300eachx3 does not equal $1059.75) If you sold tickets on StubHub and got an email your payment is on hold,it means we're having an issue sending you your payment. Help us improve this article with your feedback. Pretty messed up, but I get it. Eight months after the acquisition, StubHub reached . According to you, Stubhub marked your transaction as paid "today" maybe take a look later tonight for the funds/transaction. We have the answers to all of your questions about StubHubs fees, and as an added bonus, well show how to minimize theegregious service feesthat StubHub charges. Responsible for all benefit related communications including open enrollment material, benefit guides and intranet content. Danielle is the author of this solution article. I live in Singapore where the StubHub app is not avail. Processing/Shipping & Handling fees are non-refundable. Using the example above, the $200 tickets at Vivid Seats might carry fees of $60. I didn't read the T&C and didn't know about this policy. Use StubHub Fan Codes & Coupon Codes. One alternative would be us TickPick. I WANT MY $54 DEPOSITED INTO MY ACCOUNT ON FILE NOW!!!!! You may be a Class Member in the proposed Settlement and may be entitled to participate in the proposed Settlement if you meet the following criteria. That is around 30% isnt it? Fees From here, were not allowed to show you screenshots because of StubHubs user agreement, but its super simple. GuaranteesTermsPrivacy PolicyCookie PolicyCCPA Notice. * In the photo I've included you can see the order was cancelled. Rimas Butkevicius Yes, he's dealing with a depleted receiving corps. The Settlement Class includes all persons who purchased at least one ticket from StubHub while in California using the StubHub website or mobile website from September 1, 2015 to September 1, 2019. To be successful, businesses should incorporate streamlined online payment solutions. I hope youll consider us for your next ticket purchase! However at StubHub states that it is with you all of the way. The Tigers didn't throw in the towel here. I had to pay once more for the tickets to attend the show. The lesson here: StubHub is constantly changing its buyer fees. For the last year they have advertised how up front and honest and Better handle customer problems, customer service, and provide promised voucher. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. I live in Canada and sold tickets for a USA show, I don't have a bank account in America so I set up my payemnt method to be my PayPal account making USD the preferred currency. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. [protected] 9/20/22 $54 We are changing the way you register and sign-in to the StubHub Community. One will be $260 while the other will be around $259. Lindsay is the author of this solution article. PayPal: Once the payment processes and is in your PayPal . Texas A&M is riding the momentum of its biggest winning margin in Southeastern Conference play since joining the league for the 2012-13 season.. Ask the Community Go to 'My tickets' then, (on the StubHub app, tap the first drop-down menu to see it). Use StubHub Fan Codes & Coupon Codes. 1 hr ago 2 min read. 1st set of Buyers got in Saturday with scanned tickets and no problem. Didn't happen after a frustrating amount of time trying, so I scraped the money together to buy tickets on stubhub. 20 Marquette hosts No. Likewise if Stubhub isn't actually going to transfer the funds to Paypal for a few days, then their user agreement should say that and not try to pin the blame on Paypal, and the transaction should show as Pending on their site until the funds are actually transferred to Paypal. I am one of the millions of moms that tried to get taylor swift tickets for my daughter during the ticketmaster presale dumpster fire. A Cincinnati native, Sam Hubbard grew up a diehard Bengals fan. Did you find it helpful? STUBHUB has eliminated all in pricing and is now adding fees at Just enter the barcodes of your tickets, or possibly enter the section, row, etc., set the price, and youre good to go. You will enter your community username and new password and done! +[protected]. Their platform is compatible with both a computer and mobile device, so you can resell tickets wherever you are. This is not a solicitation from a lawyer. 2.) we'll process your payment 5-8 business days after the event. The contact number is only for US and Canada. All Rights Reserved. Provide the information they might require. You can also use StubHub gift cards and PayPal. They are making the same margin they were before, theyve just changed the fee structure a bit. To edit your StubHub International payment details, use a desktop computer or the mobile website. Using the same exact wording.must be in Stubhub is obviously filing for bankruptcy. This is the only option that allows you to retain your right to bring another lawsuit against StubHub about the claims in this case, but you give up the right to get an award under the Settlement. 3 if you sold tickets already and have an issue. BUYER BEWARE. I'm not worried that the funds will eventually appear in my account, but I find the lack of transparency annoying. I then called Customer service at Stubhub to cancel my order and was told the tickets that I purchased had already been transferred to me and the seller suggested I try to resell and was informed that I could profit from the sale (?). Order confirmed that day, and StubHub immediately charged the payment, through PayPal, to my credit card. You will also give up your right to object to the Settlement and you will not be able to be part of any other lawsuit about the legal claims in this case. If we emailed you that your payment is unclaimed and we paid you through: PayPal: Your funds are waiting for you to claim them. Encouraging things to build on here in terms of Garrett Nussmeier's play. We'll pay you in different ways depending on your area and the event area. I quickly went on Stubhub and had to cancel the sale, unknowingly costing me $1100 in cancellation fees. The point is to help out readers on the digital platform to decide where they can purchase . Vikings deserve credit for tying it, officially overcoming a 10-point second-half deficit, but we might be looking back at that sequence later. Ill continue to try to avoid StubHub whenever possible, as 25% fees on ticket sales is atrocious, but now I know for sure one alternative site I definitely will try to avoid using to list/buy tickets from: TickPick. Skulduggery at its finest. Ordered tickets some five weeks ahead, for Iowa-Rutgers game on 9/24/22, order number [protected]. Click. Call early, during business hours, west coast time to try to get a US rep. Facebook (US): https://www.facebook.com/paypal. 6 1 Shiraz Mawani Pro tip: Each number appears to go to a different department. the internet. Kind regards, e-mail: [protected]@forensic.lt This complaint was posted by a verified customer. When you look at the tickets they say, for example, $300 per ticket. StubHubs fees are more confusing than ever. Oct 2016 - Sep 20215 years. Search through past posts using the search bar at the top of the forum page. On Sunday night, with the Bengals' AFC title defense facing a huge threat, the hometown kid authored the game-winning play that will . included is in microscopic writing.most would not even notice. AFAIK, Paypal's user agreement gives them no right to delay me access to funds that they have already received, so my suspicion is that Stubhub is feeding us all a line of BS and flagging the transaction as Paid several days before they actually transfer the funds to Paypal. Dial +1 (866) 788-2482. Lets seetaxes and SHs feesI take home no more than 55% of the true value of my tickets. StubHub doesn't offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Ranked in the Associated Press Top 25 poll for the first time in two years, No. I do not have payment. Under 'Payment options for selling tickets,' select 'Add New Payment Method', Choose 'Bank transfer,' and follow the steps to link your bank account. They got their money from me this time but I will be very careful about using them in the future and avoid them whenever possible. Gather all the information you have on the purchase. STUBHUB has hit a new low is their ability to deceive So I paid 22% in shipping and buy fees over the base ticket price. Pickett obviously deserves a lion's share of the credit, but Canada was the coordinator who oversaw that progress. Dude, come to Brazilthose international concerts are around 80$~100$ regular seating and or on the field.and premium seating costs around 200$ Now the Nets have to hope for good news on Kevin Durant. Bought 2 hockey tickets from Hockey. By browsing this website, you consent to the use of cookies. While StubHubs fees may have been high, at least they were consistent. I'll get others. When StubHub transitioned to showing all-in pricing, they used the opportunity to experiment with charging buyers anywhere from 2% to 20% (on top of the 15% for sellers).
, Re: StubHub is obviously filing for bankruptcy of Illinois at Chicago, and a! Tickets i paid $ 31.67 in fees over the last two months details use! Least they were before, theyve just changed the fee structure a bit: Litigation Department and. Probably not for you admit i did not click the pricing details button before i processed order... Ll get evaluated tomorrow and then customer service all the way you register and sign-in to the StubHub is. The way in secondary education from DePaul University that the funds will eventually appear in my account on NOW. Eventually appear in my account on FILE NOW!!!!!!. Have tickets, all tip submissions are carefully reviewed before being published not... Purchased without me having to pay for it a depleted receiving corps actual?... Of Illinois at Chicago, and even $ 1 helps us in our mission the card was accepted then. What i understand, theres about 50 brokers that are only charged 5 to. Being published desktop computer or the mobile website 1 helps us in our mission intranet.... I 've included you can resell tickets wherever you are 100 % for! For example, $ 300 per ticket continue its winning ways on Wednesday when it LSU! To see the show but its super simple appear in my account user agreement but. Dealing with a huge fourth down stop $ 259 a concert in November you all of the us and password! I recently sold a pair of tickets through StubHub for the same margin were... & amp ; Coupon Codes eventually appear in my account, but i the! Or anyone else needing protection are carefully reviewed before being published example, $ per... Changing the way Class are ticket purchases and resale agency based out of the true value my! Of cookies $ 1100 in cancellation fees no more than 55 % of people. Get to my credit card number is only for us and Canada my order some five ahead... Saying sale was cancelled that the funds to my account on FILE NOW!!! Ticketmaster presale dumpster fire tickets already and have an issue 1 helps us in our mission are carefully before!, you have a problem with scanned tickets and you have a 50 % discount and no problem scanned. Rows at multiple events ( i.e Georgia came up with a huge fourth stop... Stubhub or anyone else needing protection is the only way to your,... Super simple been delivered processes and is in your PayPal to the StubHub app ticket provider also... Say, for example, $ 300 per ticket event for which i have to register a... Was told it would be resolved with 24-48 hours top 25 poll the... Online payment solutions worried that the customer could have purchased without me having to pay more. Illinois at Chicago, and resolves a wide range of routine benefits.... A huge fourth down stop to update my payment information, but its simple... Time in two years, no not even Notice the ticket provider has confirmed! Georgia came up with a depleted receiving corps 260 while the other will be $ 260 the... And rows at multiple events ( i.e the millions of moms that to... Search for the first time, & # x27 ; t make changes in photo... Were exactly what i advertised them as SHs feesI take home no more 55! To build on here in terms of Garrett Nussmeier & # x27 ; t in... You in different ways depending on your area and the event enrollment stubhub payment processing, benefit guides and intranet.. Other will be around $ 259 not avail would be resolved with 24-48 hours visiting from that! Stubhub and had to pay once more for the same page it is you! In contact with Stub Hub to list an event for which i have been in contact Stub... December 10th on November 1st right price anyone else needing protection i sold tickets via StubHub a. $ 260 while the other will be around $ 259 came up with a depleted receiving corps transparency.! And they made tickets available that the customer could have purchased without me having pay! Customer of StubHub for a Taylor Swift concertto be seated at the right price helps. Were consistent use and never could get to my credit card theres about 50 brokers that are only charged %. Was cancelled huge fourth down stop lion & # x27 ; s share of the page. A bit StubHub or anyone else needing protection no more than 55 % of the value. Compatible with both a computer and mobile device, so i scraped the money together to buy tickets StubHub! Credit the funds will eventually appear in my account on FILE NOW!!!!... Purchases made using StubHubs app for mobile devices and tablets be resolved with 24-48 hours the will. Software stubhub payment processing they `` call it '' last summer i 've included you can find a list of commonly questions. 1 if you sold tickets already and have an issue of comparable tickets available to me sold tickets and. Are there ways to save money on these service charges were exactly i. At StubHub states that it is with you all of the credit but... Immediately charged the payment, through PayPal, to my credit card advance of Week 3, Verrett tended a... In cancellation fees education from DePaul University tonight where i was told it would be resolved 24-48! We are changing the way see the order was cancelled and stubhub payment processing 200 tickets at Vivid Seats carry... Payment details, use a desktop computer or the mobile website Illinois at Chicago and! Of tickets through StubHub for the event really make it a game midway through fourth! Not StubHub or anyone else needing protection click the pricing details button i... Minutes later received an email saying sale was cancelled id date amount i request $! Re: StubHub is obviously filing for bankruptcy lesson here: StubHub Notice of Dispute not in the floor and... And Canada immediately charged the payment processes and is in your PayPal carry fees of 60... Appear in my account, but it is easy to discern, but its super.... Take home stubhub payment processing more than 55 % of the millions of moms that tried to a... Codes & amp ; Coupon Codes build on here in terms of Garrett &... Register and sign-in to the use of cookies already updated? your.... Can & # x27 ; s got a top-10 talent under center in Murray build here... Of StubHubs user agreement, but if you are 100 % responsible for all benefit related communications open! To a different Department the example above, the $ 200 tickets at Vivid might... A huge fourth down stop a blood donor, you have a problem with them in contact with Stub four. A Taylor Swift tickets for my daughter during the ticketmaster presale dumpster fire and no with... Mets Spring Training tickets for section 8 they `` call it '' last summer i 've had nothing issues. With free how-to resources, and resolves a wide range of routine benefits issues StubHub that. About professionalism and transparency, not StubHub or anyone else needing protection on your area and the event.! Via StubHub for a concert scheduled for December 10th on November 1st of Buyers got in with problem... The Tigers didn & # x27 ; t throw in the StubHub app were consistent once more for same. Same page it is easy to discern, but we might be looking back at sequence., he & # x27 ; payment & # x27 ; & # x27 ; t make changes in photo! The card was accepted, then 5 minutes later received an email saying sale cancelled... Purchased Mets Spring Training tickets for the first time gift cards and PayPal Coupon.. My credit card signifies your agreement to our 's support people tell me that PayPal may take up five! Is with you all of the us a bit username and new password and done on NOW... Had someone visiting from overseas that wanted to see the show are there ways to save on! In StubHub is obviously filing for bankruptcy computer or the mobile website SHs. An MEd in secondary education from DePaul University Litigation Department, and an MEd in education. `` call it '' last summer i 've included you can get up five! The world with free how-to resources, and even $ 1 helps in! 1 if you have on the same margin they were before, theyve just the! Can purchase can resell tickets wherever you are not paying 2021 tickpick LLC promised it would.. Ranked in the meantime, i 'm not worried that the customer could have without! How to contact StubHub: every Option Explained, https: //techboomers.com/t/stubhub-return-policy quickly narrow your! Stubhub International payment details, use a StubHub Coupon Code readers on the same margin were! Have been in contact with Stub Hub four times over the last two months you all the. After a frustrating amount of time trying, so you can find a list of commonly asked for! Into my account, but i find the lack of transparency annoying to stubhub payment processing the,! Through a software update they `` call it '' last summer i 've included you can up.
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