Previous experience of working in a busy, pressurized office environment, competent PC and keyboard skills with the ability to effectively and quickly manage multiple software applications simultaneously. Your response will be removed from the review this cannot be undone. Why are you interested in working at Trailfinders? How do you feel about ongoing development? Details are as follows: London,East Midlands,Eastern,North East,North West,Scotland,South East,South West,Wales,West Midlands,Yorkshire and the Humber,UK(Nationwide), Customer Service,Sales,Travel & Hospitality. There was an initial online test, followed by phone interview, followed by in person interview in the travel centre where I would be working and then a written test done afterwards, Anonymous Interview Candidate in London, England, I applied online. Telephone interview - "why are you applying for this role/company? How do you handle stress? Ideally successful experience of working in a target based sales role; otherwise the drive to succeed in an environment designed to reward excellence with proven persuasive and influencing skills and a results orientated nature. Contents Trailfinders employees attributed a compensation and benefits rating of 3.5/5 stars to their company. I interviewed at Trailfinders. We look for well travelled, confident people who are keen to develop a career in sales whilst maintaining a strong focus on client relationships. Between them our expert travel consultants have travelled to over 96% of the world's countries. There are lots of jobs around at the moment and people are becoming switched on to the benefits of a good work/life balance. They are not authored by Glassdoor. As a consumer, if you were looking to purchase something like a cell phone, what types of sales strategies do you respond to? The most common Trailfinders email format is [first] [last_initial] (ex. I interviewed at Trailfinders in Mar 2021. Get Contact Info for All Departments. Read what they think about their salaries on our Compensation FAQ page for Trailfinders. This job will be available on Prospects until31 January 2023. I interviewed at Trailfinders (Belfast, Northern Ireland) in May 2022. Find out more about, 56% of Trailfinders employees would recommend working there to a friend, Get started with your Free Employer Profile, Its good for single people without other commitments. Was in there over 3 hours and seemed a lot of pro-longing for a process that could of taken an hour. We are actively recruiting for travel consultants to join our teams throughout the UK and Ireland as well as a Senior Creative Designer and various support roles at head office in Kensington, London. Very limited in terms of part time options (or none at all). The company structure has changed very little with the changing times and things like working from home and flexible working practices are pretty much non existent. The interviews were quite standard & I would say the two tests were of medium difficulty - mostly based on instincts and general knowledge that if you already have a good foundational knowledge/experience of travel and countries was fairly straightforward. Poor form. I applied online. You can't even use the facilities in peace! Our model gets smarter over time as more people share salaries on Glassdoor. Trailfinders recruits people regularly in their organization. Read employee reviews and ratings on Glassdoor to decide if Trailfinders is right for you. It is the largest independently-owned travel company in the United Kingdom, and has 39 travel centres in the UK and Ireland. We look for well travelled, confident people who are keen to develop a career in sales whilst maintaining a strong focus on client relationships. I interviewed at Trailfinders (Cork) in Jul 2022. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. In 2007 he was awarded the 'Chairman's Award for Most Important Contribution to Australian Tourism by an Individual' by Tourism Australia. They are looking for multi-taskers with strong self-starter skills and the ability to work on your own initiative. What is it really like to work at Trailfinders? Great travel opportunities, high bonus earning potential. Let's say a customer asked about a trip to South Africa, how would you continue that conversation? Geographic awareness is not their primary goal when it comes to hiring you. I interviewed at Trailfinders in Jan 2022. They always got back to me, to answer my questions and inform me whether I was moving forward or how long it would take for them to give me an answer. Telephone interview (40 minutes) We recruit almost exclusively from internal applicants when it comes to promotions and new positions. Let's say a customer asked about a trip to South Africa, how would you continue that conversation? What do you think a day in life of this role would look like? This last part of the interview also includes a written assignment. Closing Date: Monday 23rd January 2023. Experts in tailormaking itineraries worldwide, Trailfinders offers unbeatable value and exceptional service. Find out more about salaries and benefits at Trailfinders. I applied online. An example of when I provided a high standard of service to a customer. Four stages, online application, online psychometric test, telephone interview then an in person interview at the desired travel centre. What makes you think you'd be good at this role?" Tried to make more complex than needed to be with different sections of the interview which they didnt need to do. The interviews were quite standard & I would say the two tests were of medium difficulty - mostly based on instincts and general knowledge that if you already have a good foundational knowledge/experience of travel and countries was fairly straightforward. Qualifications A good standard of education, ideally to degree level. I applied online. Take advantage of fantastic offers in the airline sales Find out more. The Times, The Sunday Times & The Sunday Times Travel Magazine Travel Awards - UK's Best Tour Operator 2018[9], Food & Travel Magazine Awards 2018, 2017 - Tour Operator of the year[10], National Geographic Traveller 2017 - Travel Experts[11], The Guardian - Most Trusted 2016 and Best Package Holiday Operator 2016[12], The Telegraph Travel Awards - Best Tour Operator 2014, 2012, 2011, 2008, 2007, 2005, 2004, 2003, 2002, 2001[13], Which? Your trust is our top concern, so companies can't alter or remove reviews. I interviewed at Trailfinders (Dublin, Dublin). 165 Ratings. If a customer seems very excited about the trip but cannot book straight away, what would you do? Like all jobs, its not for everyone, but you will definitely gain the best training and travel industry knowledge which served me well when I decided to move on. East of England and 9 others Job description Trailfinders' unrivalled reputation for offering an efficient and friendly service to our clients is attributed entirely to the knowledge, enthusiasm and commitment of our staff. An example of when I provided a high standard of service to a customer. I applied online. Thinking about the job, what would provide stress to you in the role? Trailfinders Jobs | Jobs at Trailfinders | Jobs in Trailfinders | 5) Final test/assessment, testing ability as a Travel Consultant with data interpretation and geographical knowledge. I interviewed at Trailfinders (Belfast, Northern Ireland) in May 2022. Trailfinders Job Circular 2022 in Travel Consultant has recently been published. Trailfinders unrivalled reputation for offering an efficient and friendly service to our customers is attributed entirely to the knowledge, . As pioneers of tailormade travel we believe there is no substitute for one-on-one bespoke service. ETRC Reg No. They need to know you cope well under pressure and can work to targets comfortably. Trailfinders has won many national awards. Occasional late finishes at 8pm which I did not particularly enjoy. A free inside look at company reviews and salaries posted anonymously by employees. Trailfinders is a British travel company in the United Kingdom and Ireland. What is the interview process like at Trailfinders? Virtually every member of our head office team and senior staff started their career as a trainee Travel Consultant. Glassdoor users rated their interview experience at Trailfinders as 60.0% positive with a difficulty rating score of 3.80 out of 5 (where 5 is the highest level of difficulty). Boo! Since our inception in 1970 Trailfinders have sent over 16 million clients off on their travels. Free lunch Cheap travel Money put towards travel each month Friendly co workers Well structured and fully paid training, Long hours and expected to work overtime All about stats and numbers Work constantly recorded and movements traced inside the office Not a diverse environment (mostly white middle to upper class employees) Stressed out staff leading to a negative environment High staff turnover Constant comparison of commission made that week between staff in your office and other offices No work life balance as shifts randomly allocate this week and can be between the hours of 8am-8pm altering daily so very difficult to have outside commitments No part time options so not suitable for anyone who has kids or is married Very difficult to get annual leave or swap shifts no consideration from the roster department if you have outside commitments- these will be completely ignored and disregard meaning your life becomes your work essentially, Generous salary and friendly work environment, Inflexible working conditions and lack of trust of staff. [4] In 1979 the company became the first travel organiser to be IATA-licensed and to be granted an ATOL licence by the Civil Aviation Authority. roll back the wage cuts to new hires. The company remains privately owned but today has a staff of over 1100 and has . Corporate structure and hierarchy has also remained unchallenged for decades, so where many travel firms have actively embraced these new practices, Trailfinders have continued with their tried and tested formula. The process of the job was discussed and weekend work made apparent and very important, I applied online. There is a Trailfinders Widows Club so that carers/parents can support each other. Save my name, email, and website in this browser for the next time I comment. Click Apply to start your application now. A confident approach to building rapport and forging exceptional client relationships. Once you get a positive response, make sure to find out about the interview process at Trailfinders and prepare for tough questions. Job Title Travel / Tourism,Sales - 35k+ Description. Work for Trailfinders screen_share Book a Virtual Appointment Speak to a Travel Expert We believe booking online is no substitute for one-on-one service. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. 4) Video panel interview. Nothing too difficult or stressful. All content is posted anonymously by employees working at Trailfinders. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I applied online. View your travel plans on or offline, wherever and whenever you wish Overall Trailfinders is a great place to work if you put the effort in. Lengthy job application (took me a couple of hours to complete) The company "specialises in tailormade travel worldwide"[1] including Europe, Australia, New Zealand, North & South America, Asia & Africa. An example of when I provided a high standard of service to a customer. Did not progress past that phase. Employees also rated Trailfinders 2.3 out of 5 for work life balance, 2.9 for culture and values and 3.5 for career opportunities. Rather a have new job than tricks or treats? Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. Trailfinders Job Circular 2022 in Travel Consultant has recently been published. The process took 4 weeks. Don't forget to mention Prospects to employers when you contact them. About Us Contact Us Privacy Policy, Foxtek Job Circular 2022 in Graduate Recruitment Consultant, Kubrick Job Circular 2022 in Graduate Data Engineer, New York University Job Circular 2022 in Administrative Aide Office of Career Development, Bloomingdales Job Circular 2022 in Chanel Stock Associate, Full Time: 59th Street, New York University Job Circular 2022 in Administrative Secretary, CACI Job Circular 2022 in Entry level Background Investigator. Application. Anonymous Interview Candidate in Dublin, Dublin, I applied online. Im not convinced the telephone is the future. Telephone interview (40 minutes) TF were thorough in their interviews and assessments, while also being clear about role responsibilities and expectations. Tried to make more complex than needed to be with different sections of the interview which they didnt need to do. info@etprm.com, Overall very friendly and nice process. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. [last] (ex. The process took 6 weeks. You'll need to answer questions about your experience and education on their website, then take a mental agility test, followed by a phone interview and a face to face interview. Interviews at Trailfinders Experience Positive 65% Negative 15% Neutral 21% Getting an Interview Applied online 97% Employee Referral 2% In Person 2% Difficulty 3.3 Average Hard Average Easy Interviews for Top Jobs at Trailfinders Travel Consultant (46) Travel Sales Consultant (3) Sales Consultant (3) Consultant (2) See more interviews for top jobs Trailfinders has a multi-step interview process, beginning with submitting your CV, completing a short aptitude test and then a couple interviews, the last one being in person at the travel centre I would be working at and finishing with a written test. Asked about different travel experiences and experience working in a team. 55 %. 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